Support

Stuck on something, or not sure where to start? We’re a small team and we answer fast. Here’s how to reach us and what to expect.

Get in touch

Using Root

Root is our free product to help you get started. Open Root to try it, or email support@sead.ai if something isn’t working and we’ll dig in with you.

When you email, it helps to include

• What you were trying to do.
• What happened instead (a screenshot is great).
• The product or page where it happened, and a link if you have one.

Working with us

If you’re an active client, you already have a direct line to your SEAD team — use the channel we set up with you for the quickest response. For anything else, support@sead.ai always reaches us.

Response times

We answer most messages within one business day (Monday–Friday). Urgent issues for active clients are handled through your dedicated channel.

Prefer to talk? Tell us a bit about your business on the Get Started form and we’ll set up a call.